Business

HITRUST and SOC 2 Type 2 Certifications

United Mail Awarded with HITRUST and SOC 2 Type 2 Certifications

Many factors go into a successful marketing campaign, and United Mail believes security is one of the most important of them all. Making sure that client information stays safe in a digital age where companies go down every day, United Mail has proven its commitment to security through a series of qualifying assessments to retain HITRUST CSF certification and SOC 2 Type 2 certification. Our expansive logistics network is more than adept at evolving along with the technology that secures [...]

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Understanding Direct Marketing Terms and Acronyms

Understanding Direct Marketing Terms and Acronyms

In our industry, keeping up with the many different marketing terms and definitions can be daunting. In this blog post, we detail several different significant marketing keywords so that you can more quickly communicate like an industry professional. AIDA: This acronym features an active and commonly accepted process for effective marketing materials. It stands for catch ATTENTION, initiate INTEREST, develop DESIRE, and request ACTION. B2B: Business-to-business. This term denotes a kind of business that markets to other businesses. United Mail, with [...]

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2019 Postage Rate Increase

2019 Postage Rate Increase

It’s that time of the year again. Effective January 27, 2019 the United States Postal Service will increase the price of stamps. While these slightly more expensive rates will undoubtedly affect your direct mail business costs, United Mail can help your company find productive and alternative solutions. In this blog post, we highlight two of our services that will help you navigate these new USPS price rates: commingling and list profiling. 2019 Postage Rates (PDF) How Commingling Will Save You Money While [...]

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VarioPrint i300 Inkjet Press

Océ VarioPrint i300 Inkjet Press – Quality, Consistency and Reliability

Acquiring the i300 Inkjet Press from Canon Solutions America, Inc., “…has been one of the best things our company has ever invested in.” says United Mail, President of Mail Sorting, Casey Hendrick. The company has seen faster, more flexible service provided to customers with product consistency and equipment reliability. Canon Solutions America Inc. provides a partnership with the mail company ensuring high quality at a competitive cost. Take a look at how the i300 makes United Mail an even [...]

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case study overview 3

Case Study Overview – Part Three

In the last edition of our series, we explore some more instances of when United Mail has provided effective solutions to intricate marketing problems. In this post, we again highlight the broad range of services we offer to an array of diverse clients. Electronic Document Management Not too long ago, United Mail stepped in to provide thorough and compelling structural changes to a national medical supplier. The company distributes a variety of medical, veterinary, and dental products in addition to cutting [...]

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Know Your Demographics

Direct Mail Demographics

Understanding your customer base is critically important for any kind of marketing campaign. At first glance, this sentiment may seem tone-deaf and maybe a little condescending for industry professionals. But due to a recent study, less than 50% of the marketers surveyed claimed they confidently understood their customer base. Further, only a mere 40% felt capable of understanding their customers’ interests and needs. These statistics should alarm any marketing professional. In response, this blog post proposes a strategy to [...]

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Oce VarioPrint i300 inkjet

United Mail Introduces the Océ VarioPrint i300

United Mail is pleased to announce that we have acquired an Océ VarioPrint i300 inkjet press through Canon Solutions America, Inc. Our new press dramatically improves our data and variability in our printing projects, meaning we can satisfy our clients’ needs that much more effectively and quickly. Further, the machine has drastically increased our company productivity and project versatility. Since its launch in the later stages of 2017, the press has already printed over 25 million sheets. On the arrival [...]

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customer survey results 2018

Customer Service Survey Results, 2018

United Mail has a firm commitment to the highest quality customer service. In order to reach that desired customer service threshold, we actively seek out ways we can hold ourselves accountable. Recently, we distributed a 5-question survey to help us understand our own quality assurance performance better. This blog post summarizes the nature of the survey and analyzes its results. The Customer Survey We shared our survey primarily between the two areas where our branches are located: Kentucky and Ohio. In [...]

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case study overview 2

Case Study Overview – Part Two

In our second edition of the series, (checkout part one) we once again look back at individual instances where we’ve met our clients’ needs. Per our recent ISO 9001:2015 renewal, United Mail strives to deliver the highest quality customer assurance. With this blog post, we look to clarify how we have historically applied that certification real-world experiences. PURL and Variable Data Printing Recently, United Mail worked directly with an Internet Service Provider (ISP) to extend its reach across 67,000 businesses in [...]

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ISO 9001:2015 Certification

ISO 9001:2015 Certification

Recently, United Mail renewed its commitment to quality assurance by achieving an ISO 9001:2015 Certification. As a company that consists of over 250 employees, it’s important for everyone to stay on the same page regarding company priorities. With this certification, these priorities reflect an unyielding devotion to quality. Accountability In order for our company to receive this ISO 9001:2015 Certification, United Mail needed to instill in its company culture a level of accountability. Everyone makes mistakes. Learning from one’s own [...]

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