Quality Culture ISO 9001 2008

Creating a Quality Culture – ISO 9001:2008 Certification

Since United Mail became ISO 9001:2008 certified, the associated procedures and guidelines have encouraged our employees to think about “quality” in a whole new light. A quality culture is now the mindset throughout United Mail. Our motto is “Do it right, and on time, every time.” It was a collaborative effort that allowed us to achieve the certification and that remains so today. Our employees grow from co-workers to teammates to ensure the finished product meets the customer’s standards. People [...]

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Survive and Thrive - Acquisitions

Survive and thrive in acquisitions

Web-based tools simplify your sales and marketing in tumultuous times When your company grows by acquisition, your IT group is often flooded with projects around infrastructure and integrating legacy software. Little to no attention is paid to the technology needs of the sales and marketing for your growing company. At the same time, your CEO, CMO and CFO are telling you to update materials with newly acquired brands, distribute them to your expanded enterprise and communicate more with customers. Your [...]

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Dave Renke

Employee Spotlight: Dave Renke

Dave Renke has been Cincinnati’s Lettershop Manager for nine years, is an Air Force Veteran, and has been involved with everything from Mentoring Plus to water polo. United Mail employees have all sort of interesting stories, and Dave is no different. Read on for more about him. We heard through the grapevine you are a mentor. Where and how long have you been involved in that? I’ve been with Mentoring Plus for almost two years. Mentoring Plus is a program in the [...]

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Direct Marketing Response

It’s Not All Digital: Direct Marketing Response

Time and time again, we’ve been told that the expected response rate of direct marketing is 1-2%. Even if that were true, it’s better than email response rate of 0.12%, according to the Direct Marketing Association’s 2012 report. In a fast-moving world of social media and other digital marketing, direct mail stands out with a total 4.4% response rate. Direct mail, when it’s personalized, is actually less cluttered than seeing an advertisement on the side of your screen, your thousands [...]

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United Mail Cares About Our Veterans

United Mail Cares About Our Veterans

In 2016, the American Legion, the nation’s largest veterans organization will be holding its annual convention in Cincinnati. The convention is being held at the Duke Energy Convention center, which is just minutes away from United Mail’s Cincinnati location. So what does the American Legion convention have to do with United Mail? Well, here is a fun fact! United Mail is a Veteran owned company. Also, there are a number of Veteran employees at both our Louisville and Cincinnati facilities. In [...]

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Intelligent Mail and Certification

Intelligent Mail and Full Service Processing Certification

United Mail is pleased to announce that we have obtained certification for Intelligent Mail and Full Service processing from the United State Postal Service. Intelligent Mail is the next generation of mailing services available from the Postal Service. Participating mailers can gain end-to-end visibility into the mail stream by using Intelligent Mail barcodes and by submitting electronic documentation. Additionally full service mailers can benefit from further postal discounts that are currently set at .003 per piece for First Class [...]

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